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AirPlay icon just won't appear on iTunes - i've done everything!

7162 Views 1 Reply Latest reply: Aug 16, 2013 8:55 AM by Rudegar RSS
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Aug 16, 2013 8:09 AM

I've just gotten a gen3 Apple TV. Have been trying to get it hooked up to my iPhone 5 and my MacBook Pro. I'm running the latest software on both devices. My photostream will appear on the Apple TV and so will my purchsed music but I can't get AirPlay to work. The icon simply doesn't show up in my iTunes. Separately, if I go to the apple TV computer page, it says I need to turn on homesharing on the same network on my computer, etc.

 

I have all of these devices on the same wifi network. I have them all logged in to the same icould.com account. I have done everything I can from this support page: http://support.apple.com/kb/TS4215?viewlocale=en_US&locale=en_US.

 

And, now, I have absolutely no idea what to try. Help?

AppleTV 2, Mac OS X (10.7.5)
  • Rudegar Level 6 Level 6 (18,420 points)

    does it work on the iphone ?

     

    have you tried to restart the iphone ? http://www.apple.com/support/iphone/assistant/phone/#section_1

     

    what router?

     

    have you verified that that ports required by airplay are open http://support.apple.com/kb/TS1629 (sometimes when people setup their network they have a bit of a zealot "the h@x0rs shall never get access so I'm locking this thing down!")

     

    homesharing is enabled in itunes on the computer and can have set a password

     

    homesharing is also required if the iphone have to access the sharedlib

     

    if ones router don't bridge wired ethernet, wifi 2.4Ghz and wifi5Ghz and the devices are on seperate networks that is also an issue

     

    updating firmware to latests or just restarting the router is also often a cure

     

    sometimes my appletv don't showup as airtune speaker unless it's not in sleep mode and have navigated to music

     

    you don't go into if it's just airplay or also sharedlib you have issues with

     

    sharedlib mean the appletv access the media stored on the computer and shared in itunes sharedlib while the computer is turned on

     

    airplay mean using the appletv as remote speaker for iphone or computer running itunes

     

    airplay mirror mean using it as remote display as well

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