cherylfrombelle fourche
Level 1 (0 points)

Q: Macbook Pro  lost ability to see printers

Have several printers never a problem.  Now not only wont it print, it won't find any.  I tried printing, and it all looked OK, but it kept looking for the printer.,  This was over wifi.  Then I even tried plugging it in direct via USB.  Still would not see it.  So I thought I would delete what I had, hoping it would start fresh.  Does not see any printers.  Try to add one, none shows up.  I have reset printer settings, nothing.  plugged unplugged printer, rebooted Mac.  Re installed drivers for printer.  Just have no idea what happened.  Never have I had a problem with printers before.  Any suggestions would be much appreciated. 

Kind regards to who ever can help!!

Mac Pro, Mac OS X (10.6.8)

Posted on Aug 16, 2013 2:17 PM

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cherylfrombelle fourche

Q: Macbook Pro  lost ability to see printers

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  • by griff w,

    griff w griff w Aug 18, 2013 12:35 PM in response to cherylfrombelle fourche
    Level 4 (3,496 points)
    Aug 18, 2013 12:35 PM in response to cherylfrombelle fourche

    Hi there,

     

    I would recommend taking a look at the troubleshooting steps found in the article below.

     

    Troubleshooting printer issues in OS X

    http://support.apple.com/kb/TS3147

     

    -Griff W.

  • by cherylfrombelle fourche,

    cherylfrombelle fourche cherylfrombelle fourche Aug 18, 2013 3:25 PM in response to griff w
    Level 1 (0 points)
    Aug 18, 2013 3:25 PM in response to griff w

    Computer does not see any printers. 

     

    Thanks for the suggestions, but none worked. I read the articles, most of the things I had already done.  My problem really wasn't mentioned.  My computer does not see any printers. No printer shows up when I try to add one. When I plug the USB directly from the printer, none show up in the add list.  I have never had that happen.  where ever I have been not only did it see printers, it printed seamlessly from them.  Have no idea what changed.  Still looking for some help.  I tried installing printer repair software, and it wasn't updated enough for my system.  I appreciate any help.  Real problem, computer does not see printers.