TS3297: iTunes: Advanced iTunes Store troubleshooting

Learn about iTunes: Advanced iTunes Store troubleshooting

markcopp

Level 1 (0 points)

Q: when i try to go to iTunes store it goes to a blank page has anybody had this problem?

every time i try to access itunes store it just loads a blank page can anybody help

iMac

Posted on Aug 16, 2013 12:36 PM

I have this question too

Q: when i try to go to iTunes store it goes to a blank page has anybody had this problem?

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Helpful answers

by judysings,

judysings Aug 18, 2013 12:28 PM in response to markcopp
Community Specialists

Aug 18, 2013 12:28 PM in response to markcopp

Hi markcopp,

Welcome to the Support Communities!

The article below will walk you through the troubleshooting steps for connectivity issues with the iTunes store from your iMac:

Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368

Cheers,

Judy
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by mallenwho,

mallenwho Nov 2, 2015 4:51 AM in response to judysings
Level 1 (0 points)

Nov 2, 2015 4:51 AM in response to judysings

I've got this problem too. It is not a networking issue. It is a UI and software issue.

To be as communicative as i could, I have written my experience up in detail with screenshots at this link: Itunes Store is Blank - Serious Error
Please address. I wouldn't come to the forums if it wasn't something I could solve myself with basic network understanding. =)
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