i recently buy an apple iphone 4s.the problem is that when i started music player on my iphone the speaker is not outputting the sound.and when i lock the phone at the same time the sound starts.thos problem is from last 3 days.and i am really confused???

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i recently buy an apple iphone 4s.the problem is that when i started music player on my iphone the speaker is not outputting the sound.and when i lock the phone at the same time the sound starts.thos problem is from last 3 days.and i am really confused???

iPhone 4S

Posted on Aug 16, 2013 4:15 PM

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Answer 1

diesel vdub

Level 7

22,178 points

Aug 17, 2013 6:30 AM in response to chetanv87

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

If the issue continues, take the device to Apple for evaluation and possible replacement.

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