My Iphone 4s was replaced by the Apple store today. I previously backed everything up to Icloud. I'm downloading everything from Icloud onto the new phone. The pictures seem to have stalled on number 215 for the past hour or so.

I had my I phone 4s replaced today at the Apple store. I previously backed it up on ICloud. I'm downloading from ICloud to the new phone. The pictures have been stuck on number 215 for an hour now. I've turned the phone off and on several times, but it won't progress in downloading the pictures. This happened the last time the phone was replaced and there was something I could do to get things moving, but I don't remember what?

iPhone 4S

Posted on Aug 16, 2013 6:00 PM

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4 replies

Aug 16, 2013 6:28 PM in response to fustratedapple user

Then you'll have to decide when you think it's hung and unlikely to restart. At that point, you'll probably have to reset it (by holding the power and home buttons at the same time until you see the Apple logo, then release) and try restoring the backup again.


The only "solution" I've seen posted on photos that fail to restore from a backup that seems to have worked for others, is the on posted by ezjules here: https://discussions.apple.com/thread/4076441?answerId=19518589022#19518589022. If you restore the backup again, you could give it a try and see if it works for you.

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My Iphone 4s was replaced by the Apple store today. I previously backed everything up to Icloud. I'm downloading everything from Icloud onto the new phone. The pictures seem to have stalled on number 215 for the past hour or so.

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