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iPad Mini stop Charging

I bought a iPad Mini less than 2 months ago, several occasion my iPad Mini stop charging when it reaches 82%, sometime 91%, got both my adaptor & set replaced, but the problem still persist, the third time I sent it, they can't detect the problem and told me they can't do anything, I'm rather upset, nothing they can do to help

iPad, iOS 6.1.3

Posted on Aug 16, 2013 5:23 PM

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3 replies

Aug 16, 2013 5:29 PM in response to Chee Mun

Who is "they" that you are referring to? If you are saying that Apple techs told you that there is nothing more that they can do for you, did they at any point suggest trying to restore the iOS software? If "they" say the the charger and cable are OK, that would probably be the next thing to try.


Did you try restoring the iOS software?

iTunes: Restoring iOS software - Support - Apple

Aug 16, 2013 5:38 PM in response to Demo

I sent it in the third time, they took 1 day to test my set and told me they did a test, all go well, nothing abnormal, return back to me and said they have changed the adaptor, subsequently replaced my set, nothing they can do now as they have changed both things that might cause the issue. I was not given any option but to walk out of the centre !!

Aug 16, 2013 6:15 PM in response to Chee Mun

Chee Mun wrote:


I bought a iPad Mini less than 2 months ago, several occasion my iPad Mini stop charging when it reaches 82%, sometime 91%, got both my adaptor & set replaced, but the problem still persist, the third time I sent it, they can't detect the problem and told me they can't do anything, I'm rather upset, nothing they can do to help


Using the battery level meter in this manner is comparable to using your car's fuel gauge to calculate miles per gallon. The only thing that matters is the total amount of operating time from full charge to auto-shutdown.


Use the wall-mount charger that came with the iPad and charge overnight. Do NOT use an iPod charger. Do NOT use a computer's USB port. Then, operate it normally until auto shut-down (ignore any low level alerts that may appear). An irony is that doing that test to determine the total operating time is also the exact procedure necessary to calibrate the battery level meter.


I'm not claiming that you do not have a problem. I am stating, however, that we don't yet know whether or not a problem exists.





According to Apple:

Use Your iPad Regularly

For proper reporting of the battery’s state of charge, be sure to go through at least one charge cycle per month (charging the battery to 100% and then completely running it down).

Elsewhere, Apple elaborates and explains that two half-discharges (or four quarter-discharges, etc.) equals one full discharge.

iPad Mini stop Charging

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