Push Notification Issue

Question

Level 1

0 points

Push Notification Issue

I was receiving push notification last night but i couldn't receving push notification now...my mobile data is activated and i have to check my messenger manually because push notification isn't working..please help me to resolve my problem.. 😟Push

iPhone 3GS, iOS 5.1

Posted on Aug 16, 2013 6:36 PM

Reply

Answer 1

Delgadoh

Level 4

1,481 points

Aug 19, 2013 6:46 AM in response to Zaibkhan

Hey Zaibkhan,

First, make sure Notifications are still on under Settings > Notifications.

If you are still unable to receive notifications and you are using a Wi-Fi connection, verify that the network or firewall is not blocking access to port 5223.

via: iOS: Understanding Notifications,

http://support.apple.com/kb/HT3576

And if that doesn't resolve the issue, try resetting the device:

Resetting your device

Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

via: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

http://support.apple.com/kb/ht1430

Take care,

David

Reply