HT203206: Fix unexpected quits or launch issues in iTunes for Windows

Learn about Fix unexpected quits or launch issues in iTunes for Windows

madixon1

Level 1 (0 points)

Q: White itunes store screen...cant get by...anyone know fix?

I continually get a white screen when i try to open itunes store on my macbook pro...cant get anything off store and running 11.0.5

does anyone know what I should do?

Posted on Aug 16, 2013 9:53 PM

I have this question too

Q: White itunes store screen...cant get by...anyone know fix?

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Helpful answers

by Delgadoh,

Delgadoh Aug 19, 2013 7:51 AM in response to madixon1
Level 4 (1,405 points)

Aug 19, 2013 7:51 AM in response to madixon1

Hey madixon1,

First, I would update your iTunes software, as that can usually resolve software issues. On your Windows PC, choose Help > Check for Updates.

via: iTunes: How to install the latest version
http://support.apple.com/kb/HT5654

If that doesn't work, it might be due to a program that monitors the Winsock protocol for Windows conflicting with Apple software. You can try to resolve that issue by following the directions in here:

Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123

Regards,
David
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