Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

White itunes store screen...cant get by...anyone know fix?

I continually get a white screen when i try to open itunes store on my macbook pro...cant get anything off store and running 11.0.5


does anyone know what I should do?

Posted on Aug 16, 2013 9:53 PM

Reply
1 reply

Aug 19, 2013 7:51 AM in response to madixon1

Hey madixon1,


First, I would update your iTunes software, as that can usually resolve software issues. On your Windows PC, choose Help > Check for Updates.


via: iTunes: How to install the latest version

http://support.apple.com/kb/HT5654


If that doesn't work, it might be due to a program that monitors the Winsock protocol for Windows conflicting with Apple software. You can try to resolve that issue by following the directions in here:


Apple software on Windows: May see performance issues and blank iTunes Store

http://support.apple.com/kb/TS4123


Regards,

David

White itunes store screen...cant get by...anyone know fix?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.