I am unable to sync music and videos into ipod touch, but I could sync photos into it.I am usning the latest versionof itunes and iOS. However, I could sync videos and music using similar procedure into iphone and ipad. I would appreciate any suggestions.
iPod touch, iOS 6.1.4
Since you can sync photos from the computer to theiPod (is that right? You are not talking asbout importing phtos from iPod to computer) that means:
- You do not have the right boxes checked to sync theitems
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
- The items are not compatible with the iPod
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
The songs to not play in iTunes
- You have a Restrictions set that prevent syncing thos
Settings>General>Restrictions
Hi,
Thanks for your reply. I have tried to sync again considering your suggestions.
1. Regarding photos, I just wanted to stressed that I could sync photos, so some of sync function is OK.
2. I have checked all the boxed available, I could not find anything that is wrongly checked both in itunes and ipod. Furthermore, the sync process works well with my other iphone and ipad which might indicate that itunes is working well.
3. Since the music and video files are playable in itunes, iphone and ipad, I consider that the files should compatible to ipod too. The files are mp3 and mov files, which should be compatible in ipod.
4. I checked settings> General>Restrictions too. Could not find anything wrongly checked.
5. After I clicked sync, I could see grayed music and video names that is contained in on the ipod, as depicted below. These files could not be played and not present in ipod.
I am considering this as a software problem than hardware problem as other apps are running quite well.
I would highly appreciate any suggestions.
Thanking you.
Unable to sync music and videos into ipod touch but could sync photos.
