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User profile for user: Marie122
Marie122 Author
User level: Level 1
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itunes64.msi missing

I keep getting this error message on my PC - can anyone help please?

Posted on Aug 17, 2013 5:22 AM

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User profile for user: jason269
jason269
User level: Community Specialist

Aug 19, 2013 9:08 AM in response to Marie122

Hi, Marie122.


I would recommend uninstalling iTunes and all of it's components, then reinstall. Make sure to uninstall all components in the order specified. If you receive any errors regarding the removal of iTunes, see the steps in the third article below.


Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

http://support.apple.com/kb/ht1923


Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

http://support.apple.com/kb/HT1925


"The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows

http://support.apple.com/kb/TS3704


Regards,


Jason H.

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itunes64.msi missing

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