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Itunes doesn't recognise iphone and ipad

hi!

I've a big problem because Itunes doesn't recognise Iphone and Ipad when I connect them to the computer.

what can I do?

thanks!

Posted on Aug 17, 2013 8:13 AM

Reply
3 replies

Aug 18, 2013 8:06 AM in response to moki1991

Try plugging in to a different USB port next.


After trying that try uninstalling your iTunes then reinstalling. There's like 6 components to iTunes and they have to be deleted in a specific order. Use this article to do so correctly http://support.apple.com/kb/HT1925


After deleting download only from apple.com/iTunes to ensure its the latest version.

Itunes doesn't recognise iphone and ipad

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