4 Replies Latest reply: Oct 13, 2013 12:28 PM by Bob Timmons
loebster Level 1 Level 1 (0 points)

Comcast recently upgraded our Xfinity home internet service with their own wi-fi router, an Arris TG862. The signal isn't as strong as the Extreme, so I wanted to extend the network wirelessly. Every time I try, however, I get an error reading: "this Airport base station was unable to extend the wireless network." The paswords match; the two devices are in range of each other (right next to each other on the desk, for setup.) The wireless connection between the two is displayed as "Excellent". But I can't get beyond an amber light, and I can't get the Extreme to pick up the wireless signal and throw it towards the dark patches.

 

Any help would be greatly appreciated. Thank you, apple community!