Q: Updated to the new Apple TV software 10 days ago, cannot conntect to the server.

I have restarted, reset both Apple TV and my modem multiple times and I still get "Apple TV cannot connecct to the server at this time. Try again later." My internet connection works fine. I thought it was strange that the update lost my information in the first place. Everything was fine before the update.

MacBook Air (13-inch Late 2010), OS X Mountain Lion (10.8.4)

Posted on Aug 17, 2013 4:58 PM

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Q: Updated to the new Apple TV software 10 days ago, cannot conntect to the server.

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by griff w,

griff w Aug 19, 2013 1:38 PM in response to hgregg45
Level 4 (3,496 points)

Aug 19, 2013 1:38 PM in response to hgregg45

Hi there hgregg45,

I would recommend taking a look at the troubleshooting steps found in the article below.

Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546

-Griff W.
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by hgregg45,

hgregg45 Aug 19, 2013 4:10 PM in response to griff w
Level 1 (0 points)

Aug 19, 2013 4:10 PM in response to griff w

Done all of that and still no resolution. Well I have not taken the Apple TV to the Apple Store.
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by natew_usa,

natew_usa Aug 19, 2013 4:46 PM in response to hgregg45
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Aug 19, 2013 4:46 PM in response to hgregg45

I've had the same problem since June. Some day I hope Apple can pull their heads out of their posteriors and fix this! My Apple TV's have sat useless since they did that update!
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by hgregg45,

hgregg45 Aug 19, 2013 5:33 PM in response to natew_usa
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Aug 19, 2013 5:33 PM in response to natew_usa

I still can use it to play from my iTunes on my computer, iPad etc...which is great. Just wishs I could access my iTunes account.
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Q: Updated to the new Apple TV software 10 days ago, cannot conntect to the server.

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by griff w,

by hgregg45,

by natew_usa,

by hgregg45,

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