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iTunes Trouble.

I downloaded multiple songs from iTunes and they show up as the full song, but are only playing the first couple of seconds on my iTunes and my iPod. How do I fix this???

iPhone 4

Posted on Aug 17, 2013 9:37 PM

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Question marked as Best reply

Posted on Aug 20, 2013 6:46 AM

Hey agirlcanhope,



That definitely sounds frustrating. Luckily, Apple has documentation on this issue and it should be a simple resolution:


Songs in iTunes may not play back completely

http://support.apple.com/kb/TS4357


Symptoms


Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.


Resolution


If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:


1. Delete the purchased song that is exhibiting the problem from your iTunes library.

2. Click on the Purchased link in the iTunes Store to view your previously purchased music.

3. Download your previously purchased song from this list.


Note: iTunes in the Cloud, which allows you to download previously purchased songs from the iTunes Store, is not available in every country. Learn if iTunes in the Cloud is offered in your country.


Thanks,


Matt M.

3 replies
Question marked as Best reply

Aug 20, 2013 6:46 AM in response to agirlcanhope

Hey agirlcanhope,



That definitely sounds frustrating. Luckily, Apple has documentation on this issue and it should be a simple resolution:


Songs in iTunes may not play back completely

http://support.apple.com/kb/TS4357


Symptoms


Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.


Resolution


If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:


1. Delete the purchased song that is exhibiting the problem from your iTunes library.

2. Click on the Purchased link in the iTunes Store to view your previously purchased music.

3. Download your previously purchased song from this list.


Note: iTunes in the Cloud, which allows you to download previously purchased songs from the iTunes Store, is not available in every country. Learn if iTunes in the Cloud is offered in your country.


Thanks,


Matt M.

iTunes Trouble.

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