help me check

Question

help me check

have buy 6500gems -49.99 name Pham ly Khuong in lash of clans game. I have lost money but no have gems in my account.

17/08/2013

F948 - 0616242

1,074,866.00

POS:.616242.20130817.074747.4283100787321023 .VISA-DEBIT-GATEWAY .0.000000.000000.

they reply but now they can not care it

##- Please type your reply above this line -##

Your request (#754103) has been received, and is being reviewed by our support staff.

We'll contact you as soon as we have an answer for you.

BIN Pham

Aug 17 14:34 (EEST)

Pls check may purchase plsssss

--------DO NOT DELETE!--------
UTC Time: 2013-08-17 11:34:04
Game: Clash of Clans
Version: 4.74.3
PlayerID: 3-3308704(911)
Category: Purchasing Issue
Language: EN
Device Type: iPhone5,1
OS Version: 6.1.4

------------------------------

Best & Reagent.
Bin Pham.

iPhone 5, iOS 6.1.4

Posted on Aug 18, 2013 2:18 AM

Reply

Answer 1

King_Penguin

Level 10

334,138 points

Aug 18, 2013 2:26 AM in response to pham ly khuong

If you haven't received the item then you can try contacting iTunes Support via this link (we are fellow users here on these public forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I've asked the hosts to remove your credit card number from your post - as you've included the complete card number in the pasted receipt you should get the card cancelled and replaced.

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