1 Reply Latest reply: Aug 18, 2013 2:26 AM by King_Penguin
pham ly khuong Level 1 Level 1 (0 points)

have buy 6500gems -49.99 name Pham ly Khuong in lash of clans game. I have lost money but no have gems in my account.


17/08/2013F948 - 06162421,074,866.00
POS:.616242.20130817.074747.4283100787321023 .VISA-DEBIT-GATEWAY .0.000000.000000.



they reply but now they can not care it


##- Please type your reply above this line -##

Your request (#754103) has been received, and is being reviewed by our support staff.

We'll contact you as soon as we have an answer for you.

              BIN Pham            

              Aug 17 14:34 (EEST)           

    Pls check may purchase plsssss 


    --------DO NOT DELETE!--------
  UTC Time: 2013-08-17 11:34:04
  Game: Clash of Clans
  Version: 4.74.3
  PlayerID: 3-3308704(911)
  Category: Purchasing Issue
  Language: EN
  Device Type: iPhone5,1
  OS Version: 6.1.4 


  Best & Reagent.
  Bin Pham.                  


<Personal Information Edited by Host>

iPhone 5, iOS 6.1.4
  • King_Penguin Level 10 Level 10 (115,210 points)

    If you haven't received the item then you can try contacting iTunes Support via this link (we are fellow users here on these public forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption


    I've asked the hosts to remove your credit card number from your post - as you've included the complete card number in the pasted receipt you should get the card cancelled and replaced.