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Level 1

1 points

APP STARTS TO DOWNLOAD AND STOPS

I have a IPHONE 4 and when I try to download apps or music from ITunes or the app store I enter my password the app starts to download then stops with no warning or error message. I have tried to restore the Iphone and checked all my settings and everything seems to be in order (but did not correct the issue). Any suggestions / help......

Thanks.

iPhone 4, iOS 6.1.3

Posted on Aug 18, 2013 7:25 AM

Best reply

ckuan

Level 10

120,680 points

Posted on Aug 18, 2013 7:39 AM

Double tap Home button, delete App Store from multitask-bar.

Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data

Try Settings > iTunes & App Stores > Apple ID > Sign out and sign back in.

Message was edited by: ckuan

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APP STARTS TO DOWNLOAD AND STOPS

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