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Helpful answers
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Aug 20, 2013 8:48 AM in response to Jimmythreeby braden85,Hi Jimmythree!
I have an article here that can help you troubleshoot issues with your printer and its interaction with OS X here:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/TS3147
You may also want to follow the link below to find the latest version of your printer's software and download it directly from the company's website:
Printer and scanner software available for download
http://support.apple.com/kb/HT3669
Thanks for using the Apple Support Communities. Have a good one!
-Braden
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Aug 20, 2013 6:13 PM in response to Jimmythreeby PAHU,Try a reset of the printing system. This action has helped other users get past that message.
