downloaded itunes to a second laptop and upon trying to play a tune, msg "cannot locate file" additioinally, it will play only recently purchased songs and nothing to that downloaded years ago

i recently downloaded itunes to a second laptop download went fine and even purchased a few tunes but upon playing tunes in my library, only the the tunes purchased while on second laptop and some recently downloaded from cd will play msg "cannot locate original file. would you like to locate?'' also, why dont the purchases i made on second laptop show in my library from first laptop?

iPod nano, Windows 8

Posted on Aug 18, 2013 9:36 AM

Reply
2 replies

Aug 20, 2013 9:03 AM in response to Nittany78

Hey Nittany78,



I understand that you are having issues playing content on a secondary computer with iTunes. I'm curious to know if you transferred your iTunes library to this secondary laptop? If so, the files may not have transferred correctly and may be misplaced. The following article provides information on linking lost content:


iTunes: Finding lost media and downloads

http://support.apple.com/kb/TS1408


As for your second question, you may want to look into enabling Automatic Downloads:


iTunes Store: How to enable Automatic Downloads

http://support.apple.com/kb/HT4539



Thanks,


Matt M.

Aug 20, 2013 3:50 PM in response to matt00

i did not transfer them from anywhere i simply had itunes on one computer and wanted it on another computer so i could choose whichever computer i wanted on vacation i simply went online and downloaded itunes to the second computer i didnt misplace them i didnt transfer them incorrectly i did nothing my nephew tells me that i will have to subscribe to itunes match to gain access to them call me crazy but i something fundamentally wrong with having to pay someone to gain access to the tunes i added to my library from my cd collection my solution is to delete the malfunctioning itunes from the second computer and use the one on the older computer that is not experiencing this issue and just avoid newer versions of itunes that might force me to have to hand over more money to apple

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downloaded itunes to a second laptop and upon trying to play a tune, msg "cannot locate file" additioinally, it will play only recently purchased songs and nothing to that downloaded years ago

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