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Purchasing issue

I've purchase an online itunes gift card from Apple Store, when i recieved it by email all i got was a Pin code and a number, i tried to redeem each one of them and all of them together but it keep saying it's not valid, do i have to do something to redeem it?

iPad 2, iOS 4.3.3

Posted on Aug 18, 2013 9:42 AM

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1 reply

Aug 20, 2013 9:03 AM in response to Moha99999

Hello Moha99999


Check out the articles below for getting that gift card redeemed, if you cannot get it working then report the issues to iTunes.


iTunes Store: How to redeem a code

http://support.apple.com/kb/ht1574


How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

http://support.apple.com/kb/HT1933


Thanks for using Apple Support Communities.


Regards,

-Norm G.

Purchasing issue

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