iPhone 5 texting/crashing issues

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Level 1

0 points

iPhone 5 texting/crashing issues

My phone hasn't been able to properly send or receive texts the past two days. Every time I try to make room on it (i.e deleting pics, texts, apps) they all come back for some reason, no matter how many times I go back and try again. I've turned off and restarted my phone several times, and it doesn't seem to improve. On top of it, it crashes quite a lot while on the internet & trying to delete pictures from my photo album. Anyone else having a similar problem?

Is it because I ran out of storage space, need to update the software, or something with my phone bill? None of the above?

iPhone 5, iOS 6.0.2

Posted on Aug 18, 2013 10:51 AM

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Answer 1

sterling r

Community Specialist

Aug 20, 2013 9:28 AM in response to SHerron16

Hello SHerron16,

I do not think it would have anything to do with your phone bill. I would recommend a few steps for this issue.

First, I would close ALL the apps that are running on the device then re start the phone again.

iOS: Force an app to close

http://support.apple.com/kb/ht5137

Follow these steps to force an app to close:

From the Home screen, click the Home button twice.

Tap and hold on the app.

When it starts to jiggle, tap the ➖ to close it.

Double-click the Home button and try opening the app again.

If that does not stabilize the way it is acting, then I would recommend backing up and restoring the device with iTunes.

iOS: How to back up and restore your content

http://support.apple.com/kb/HT1766

Cheers,

Sterling

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Answer 2

zenofile

Level 1

8 points

Apr 8, 2014 9:58 AM in response to sterling r

I have the same problem. It just started yesterday April 7, 2014.

All other apps work fine. The minute I start receiving or sending text messages, the phone reboots.

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