4 Replies Latest reply: Jan 28, 2015 8:51 PM by Rasmiitthe Branched to a new discussion.
claudia_kady Level 1 Level 1 (0 points)

Hi my phone is acting out and I want to save everything from it on the pc, in particular the contacts and the books. How do I do that?



iPhone 3GS, Windows Vista
  • mario49 Community Specialists Community Specialists (3,570 points)

    Hello claudia_kady,


    Thanks for using Apple Support Communities.

    For more information on this, take a look at:


    iOS: How to transfer or sync content to your computer




    To sync contacts with your computer, choose "Sync Contacts with" within iTunes for Windows, or "Sync Address Book Contacts" on your Mac.

    You can sync your contacts with:

    • Microsoft Outlook 2003, Microsoft Outlook 2007, Microsoft Outlook 2010 (Windows XP, Windows Vista, or Windows 7)
    • Windows Address Book (Windows XP)
    • Windows Contacts (Windows Vista / Windows 7)
    • Address Book (Mac OS X)
    • Microsoft Entourage 2004, Microsoft Entourage 2008, or Microsoft Outlook 2011 for Mac
      Note: If using Microsoft Entourage, use Microsoft Entourage 2008 12.1.2 or later if syncing with Mac OS X v10.6 or later. If you would like to sync data on your Mac with Entourage, enable syncing between Entourage and Address Book.


    • When syncing contacts, you can choose to sync all of your contacts or only selected groups. The option to sync selected items may not show up until after the first sync.
    • You can select a group of contacts to which all new contacts created on your iOS device will be added.
    • Additional options for syncing include syncing your contacts with Yahoo or Gmail/Google Mail. You will need to configure it with the user name and password for your Yahoo or Google account.



    Best of luck,


  • claudia_kady Level 1 Level 1 (0 points)



    Thank you, but this not working for me as when I go for Sync Contacts with Outlook (this being the only option) I get an alert message saying that all the current contacts on the phone will be replaced with the ones from Outlook. My outlook is empty, no contacts at all. What if I lose all my over 600 contacts?


    I have an old iOS and I'm affraid if I upgrade to iOS5 I might lose all that I have on the phone, like books, messages, contacts, apps etc. What is the safest way to go Mario?


    Best wishes,


  • selenafromshenzhen Level 2 Level 2 (235 points)

    Hi, you have to admit that you can't use iTunes to transfer everything from your iPhone 3GS to your PC, right? a better solution should be backing up your iPhone 3GS to iCloud or computer via iTunes. After upgrading your iPhone, whenever you need the data, you can restore your iPhone with the backup file and everything is there. And there is another option to copy files from your iPhone 3GS to your PC, that's using Dr.Fone to scan your iPhone 3GS for the files. However, some kind of data can only be saved to your computer and can't be copied to your iPhone again.

  • Rasmiitthe Level 1 Level 1 (0 points)

    Some options


    1. Back them up to iCloud and then they will accessible from any device with an internet connection

    2. Use an app like contact clean to make a copy to email yourself and you can import that on another device


    Transfer content from an iPhone, iPad, or iPod touch to a new device

    Transferring info from your current iPhone, iPad, or iPod touch to a new device