Does apple still send a box to your house to put your iPhone or iPod in to send it to get repaired?

Question

VinVin123 Author

Level 1

0 points

Does apple still send a box to your house to put your iPhone or iPod in to send it to get repaired?

?

iPod touch (5th generation)

Posted on Aug 18, 2013 3:17 PM

Reply

Answer 1

Best reply

Carolyn Samit

Level 10

165,615 points

Aug 18, 2013 3:35 PM in response to VinVin123

Yes.

And read before shipping > Preparing your iPhone, iPad, or iPod touch for repair or return

View status of repair > Repair Status

Start your support request here > Apple - Support - iPhone - Contact Support

Reply

Answer 2

VinVin123 Author

Level 1

0 points

Aug 18, 2013 3:37 PM in response to Carolyn Samit

Alright, but I called them just 20 minutes ago, about my problem. He told me to go to my closet ups place, and bring your iPod. Do they not mention the shipping box to your house part over the phone?

Reply

Answer 3

Aug 18, 2013 3:38 PM in response to VinVin123

Yes.. they mean to use UPS as your shipper.

Reply

Answer 4

VinVin123 Author

Level 1

0 points

Aug 18, 2013 3:41 PM in response to Carolyn Samit

Oh, sorry. Well thanks for helping. I just wanted to make sure they were. I didn't wanna make an mistake or anything. Thanks!

Reply

Answer 5

Aug 18, 2013 3:47 PM in response to VinVin123

You're welcome. It's a fairly easy process.

Reply