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TS3623: Apple TV (2nd and 3rd generation): Troubleshooting playback performance

Learn about Apple TV (2nd and 3rd generation): Troubleshooting playback performance

TS3623 My apple tv 3rd generation continues to display the home sharing window with the icons for computers and settings beneath it and it will not allow me to enter iTunes. I am unable to do anything and I have restarted the apple tv 3 times without success.

700 Views 1 Reply Latest reply: Aug 21, 2013 8:51 AM by allen a RSS
taters31 Level 1 Level 1 (0 points)
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Aug 18, 2013 5:46 PM

need help with my 3rd generation apple tv which will not allow me to enter itunes. I had rented a movie which was playing back fine, then I pressed the

menu button on the remote and lost the picture and since then I have been unable to enter itunes. I have restarted the apple tv 3 times to no avail.

I keep getting a split screen showing the apple tv logo on top and the two icons for computers and settings beneath.

Any suggestions I am stuck?

Apple TV, OS X Mountain Lion (10.8.4)

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