TS3824: iMac (Mid 2011): Unresponsive white screen on startup or vertical lines on screen
Learn about iMac (Mid 2011): Unresponsive white screen on startup or vertical lines on screen
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Helpful answers
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Aug 18, 2013 6:43 PM in response to Belinda75by Kappy,★HelpfulYou may have a display or GPU problem. See http-//9to5mac.com/2013/08/16/apple-opens-graphics-card-replacement-program-for- some-mid-2011-imacs/.
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Aug 18, 2013 6:55 PM in response to Kappyby Belinda75,Thanks Kappy - this definitely could be the issue as my purchase date and serial number correspond to the affected imacs (just my luck) Will take it to my local genius bar I guess...
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Aug 18, 2013 8:09 PM in response to Kappyby Belinda75,You were right! Just got back from Genius Bar - they are replacing both the graphics card and the logic board at no charge. Just have to wait for them to be ordered in unfortunately. But fingers crossed problem will be solved by the end of the week :-)
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Jan 21, 2014 9:30 PM in response to Belinda75by Xvander01,I am having the same issue. Taking mine in tomorrow to have it fixed. Question, I'm unable to get mine to work long enough to get some stuff backed up, did they wipe the hard drive on yours? I really hope not.
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Jan 21, 2014 9:38 PM in response to Xvander01by Belinda75,No the hard drive was all fine - all info there after it was fixed. Of course they don't guarantee this...... but in most cases there isn't a problem. Just let them know that you couldn't back up when you drop it off.