iTunes 11.0.5 keeps crashing on me after update

Question

Level 1

10 points

iTunes 11.0.5 keeps crashing on me after update

iTunes keeps crashing on me after upgrading to 11.0.5. The weird thing is that it stays open, but gives me an error message stating that it crashed:

Process: iTunes [858]

Path: /Users/USER/*/iTunes.app/Contents/MacOS/iTunes

Identifier: com.apple.iTunes

Version: 11.1 (11.1b44)

Build Info: iTunes-1110044001000000~1

Code Type: X86-64 (Native)

Parent Process: launchd [163]

User ID: 501

Date/Time: 2013-08-18 20:01:26.181 -0700

OS Version: Mac OS X 10.8.4 (12E55)

Report Version: 10

Interval Since Last Report: 99260 sec

Crashes Since Last Report: 44

Per-App Crashes Since Last Report: 41

Anonymous UUID: 24488EB0-FB81-8465-2930-C356784042A1

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:

dyld: launch, loading dependent libraries

Dyld Error Message:

Library not loaded: @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater

Referenced from: /Users/USER/*/iTunes.app/Contents/MacOS/iTunes

Reason: image not found

Binary Images:

0x108a67000 - 0x109f7eff7 com.apple.iTunes (11.1 - 11.1b44) <4124F067-8E9A-360C-9836-F4CE3F6CAC30> /Users/USER/*/iTunes.app/Contents/MacOS/iTunes

0x7fff68667000 - 0x7fff6869b93f dyld (210.2.3) <36CAA36E-72BC-3E48-96D9-B96A2DF77730> /usr/lib/dyld

iMac, OS X Mountain Lion (10.8.2), 16GB RAM 2TB HD 3.4 GHzIntel Corei7

Posted on Aug 18, 2013 8:03 PM

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Answer 1

ariel s

Level 4

1,769 points

Aug 21, 2013 10:50 AM in response to Jose Arroyo2

Hi Jose Arroyo2,

I would start by using this article to troubleshoot the issue:

iTunes: How to re-create your iTunes library and playlists

http://support.apple.com/kb/ht1451

If that does not resolve it, some general troubleshooting may help isolate or resolve it:

Mac OS X: How to troubleshoot a software issue

http://support.apple.com/kb/ht1199

If that article does not resolve it, there are steps in this article that, although the symptoms are different, would also be worth trying:

Mac OS X: Gray screen appears during startup

http://support.apple.com/kb/TS2570

Take care,

- Ari

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Answer 2

MiCoIT

Level 1

55 points

Sep 1, 2013 2:45 AM in response to ariel s

Since iTunes 11.0.5 I have problems that iTunes randomly freezes and eats up all my available RAM (almost 10GB)... If I don't force quite iTunes then, it leads to a spinning beachball of death....

Unfortunately your solutions are not working, I tried every single one... I guess it's a bug... I will try to downgrade the iTunes version.

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