iTunes 11.0.5.5 freezes/not responding on Windows 7/64bit (HOW TO FIX?)

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iTunes 11.0.5.5 freezes/not responding on Windows 7/64bit (HOW TO FIX?)

I recently downloaded iTunes 11.0.5.5 version on my Windows 7 (64bit). My device is iPhone 4S (16GB)

Every time I open the iTunes it always freezes/not responding after 3-4 mins, I tried removing/erasing the iTunes and re-installing a new one but still no work.

Please kindly help me to fix this issue/problem, does anyone encountered this issue in iTunes 11.0.5.5 on Windows 7 (64bit) and has fixed the problem? How to fix it? How did you fix the problem? What's the solution to this issue/problem?

Please I only want to know the REAL/LEGIT solutions/step-by-step solutions of this problem/issue, NOT your side story on how did you encountered this same issue/problem.

Thank you so much!! Have a great day ahead! 🙂

iPhone 4S, Windows 7

Posted on Aug 18, 2013 10:07 PM

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Answer 1

braden85

Community Specialist

Aug 21, 2013 9:03 AM in response to rapmyice

Hi rapmyice!

While you mentioned that you have uninstalled and reinstalled iTunes, there is a specific order of steps that need to be taken when uninstalling and reinstalling iTunes and related components. Information on this process can be found here:

Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

http://support.apple.com/kb/HT1923

If you are still having issues after completely and thoroughly uninstalling and reinstalling iTunes and all related components, you may need to re-create your library by following the steps in the link below:

iTunes: How to re-create your iTunes library and playlists

http://support.apple.com/kb/HT1451

Thanks for using the Apple Support Communities. Have a good one!

-Braden

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Answer 2

Aug 23, 2013 7:56 AM in response to braden85

Hello, I am having the smae issue with it just freezing, not responding. Is there another fix beside unistalling and reinstalling. And is it just me or does seem that the itunes is just getting slower and slower.

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