5 Replies Latest reply: Jan 23, 2014 6:58 AM by ujshah
KierL Level 1 (0 points)

Okay, I've literally searched EVERYWHERE and can not find a reasonable answer to this question.

Everytime I try to load windows on bootcamp, I get this error:


Windows failed to start. A recent hardware or software change might be the cause . to fix problem:

1. insert windows installation disc and restart computer

2.choose your language settings, and then click "next"

if you do not have the disc, contact your system admistrator or computer manufacturer for assistence

status 0xc0000017


And that's it.

I have tried everything from usb to countless 8 gig DVD which I wasted from burning the ISO time and time again.


I am doing everything through the bootcamp installer and I partition up to 80 gigs of space of my hard drive for it.

This is an official iso image from windows btw.


I think it's a memory problem, but I am not sure. Here are my specs:


Model Name:          Mac Pro

  Model Identifier:          MacPro5,1

  Processor Name:          Quad-Core Intel Xeon

  Processor Speed:          2.8 GHz

  Number of Processors:          1

  Total Number of Cores:          4

  L2 Cache (per Core):          256 KB

  L3 Cache:          8 MB

  Memory:          3 GB

  Processor Interconnect Speed:          4.8 GT/s

  Boot ROM Version:          MP51.007F.B01

  SMC Version (system):          1.39f11

  SMC Version (processor tray):          1.39f11


If you can shoot me some advice on what I may be doing wrong, please do. I really need it urgently.


Mac Pro, OS X Mountain Lion (10.8.4)
  • The hatter Level 9 (60,925 points)

    you really are way too low on memory, but that is not the issue.


    all the other hard drives need to be pulled except one.


    bumbing is sort of like there are only so many people likely to read and try to help. give us a couple hours or more.


    you say Windows, I ask "which?"


    And really all the faq and how to and even guide should cover your bases.


    Can only guess that the media you used to burn DVD or source..  see, we are not mind readers, some buy System Builder, or buy as a ISO download and burn to DVD... so start with the FAQs.


    Mac 101: Using Windows on your Mac via Boot Camp




    Helpful Apple Support Resources (Forum Overview)




    Learn more about how Mac computers can run Windows 8 using Boot Camp 5.



    Products Affected

    Boot Camp, Windows 8

    General installation questions

    What is Boot Camp 5?
    Boot Camp 5 is not a release of OS X software. Rather, it is a release of the Windows Support Software (drivers). You will need to use this software on your Mac with Windows 8 or Windows 7. For more information on Boot Camp 5, see thttp://support.apple.com/kb/HT5639

    Which Macs support Windows 8?

    • MacBook Air (Mid 2011 or newer)
    • MacBook Pro (Mid 2010 or newer)
    • Mac Pro (Early 2009 or newer)
    • Mac Mini (Mid 2011 or newer)
    • iMac (27-inch, Mid 2010 or Mid 2011 or newer)
      For more information, see this article

    What are the System Requirements for Windows 8?
    Please see this article.

    How can I install Windows 8 on an eligible computer?
    Use the Boot Camp Assistant. The assistant will partition your internal hard drives and install Windows 8. For more information on Windows 8 installation, see the Boot Camp Installation & Setup Guide.

    Can I use an upgrade from Windows 7 to Windows 8?
    Yes. Download and install the Boot Camp 5 Support Software before attemping the upgrade by using the Boot Camp Assistant in OS X Mountain Lion v10.8.3. Alternatively, you can manually download the Boot Camp 5 Windows Support Software here.

    When I do an upgrade install from Windows 7 to Windows 8, an "Uninstall USB 3.0 eXtensible Host Controller Driver" message appears. What do I do?
    Do not click on Uninstall. Click the back button and Cancel the upgrade. Download the Boot Camp 5 Support Software by using the Boot Camp Assistant in OS X Mountain Lion v10.8.3, or click here to download them. Then, try the upgrade again. See this article for more information.

    After upgrading from Windows 7 to Windows 8, Thunderbolt devices are (not) being recognized when I connect in. How do I fix this?
    Disable the Windows 8 Fast Boot feature to allow Thunderbolt devices to be recognized. See Boot Camp: Thunderbolt devices not recognized after Windows 8 upgrade for instructions.

    Is there an OS X version requirement to use the Boot Camp Assistant to download Boot Camp 5 Support Software?
    You need OS X Mountain Lion v10.8.3 or later installed to download the Boot Camp 5 Support Software (Windows drivers) using the Boot Camp Assistant. After upgrading, click the Go menu and choose Utilities. Then, open Boot Camp Assistant and follow the onscreen instructions. You can download the Boot Camp Installation & Setup Guide.

    Is there a download of the Boot Camp 5 Support Software if I'm not using OS X Mountain Lion v10.8.3?
    Yes, you can download the Boot Camp 5 Support Software here.


    How do I use the Boot Camp 5 Support Software I downloaded from the web page?

    1. The download file is a .zip file. Double click it to uncompress it.
    2. Double-click the Boot Camp disk image.
    3. Copy the Boot Camp and "$WinPEDriver$" folders to the root level of a USB flash drive or hard drive that is formatted with the FAT file system (see question below for steps on how to format).
    4. Install Windows, leaving the flash or hard drive attached to the USB port of your Mac.
    5. Installation of the drivers can take a few minutes. Don't interrupt the installation process. A completion dialog box will appear when everything is installed. Click Finish when the dialog appears.
    6. When your system restarts your Windows 8 installation is done.
      Note: If the flash drive or hard drive was not attached when you installed Windows and was inserted after restarting into Windows 8, double-click the Boot Camp folder, then locate and double click the "setup.exe" file to start the installation of the Boot Camp 5 Support Software. 

    How do I format USB media to the FAT file system?
    Use Disk Utility to format a disk to use with a Windows computer. Here's how:

    Important: Formatting a disk erases all the files on it. Copy any files you want to save to another disk before formatting the disk.

    1. Open Disk Utility.
    2. Select the disk you want to format for use with Windows computers.
    3. Click Erase, and choose one of the following from the Format pop-up menu:
      • If the size of the disk is 32 GB or less, choose MS-DOS (FAT).
      • If the size of the disk is over 32 GB, choose ExFAT.
    4. Type a name for the disk. The maximum length is 11 characters.
    5. Click the Erase button and then click Erase again.

    Which versions of Windows are supported with Boot Camp 5?
    64-bit versions of Windows 8 and Windows 7 are supported using the Boot Camp 5 Support Software. If you need to use a 32-bit version, you need to use Boot Camp 4 Support Software, and you must use Windows 7. 32-bit versions of Windows 8 are not supported via Boot Camp. For a complete list of Windows OS support,


  • ujshah Level 1 (0 points)

    I am facing the same problem! Can you please suggest what should be done? There doesn't seem to be a resolution here! Please reply at the earliest

  • KierL Level 1 (0 points)

    Are you trying to install it by burning it to a disk?

  • ujshah Level 1 (0 points)

    No. I am trying to instal from a disk.