Randomly, people on phone can't hear me and I need to put them on speaker..???

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Level 1

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Randomly, people on phone can't hear me and I need to put them on speaker..???

The listener when using my phone is not always able to hear me and I have to put them on speaker. It is random. Also, this may be connected, the voice option to text no longer works . At times when texting and I press the microphone by mistake, it seems that after that, the person to whom I speak to next on the phone, will not be able to hear me ( haven't tested it repeatedly to see if related). Then, maybe the next person on the phone can hear me fine when I speak into phone..???

Pls help :) This stuff intimidates me :)

Thnx!

iPhone 4S

Posted on Aug 19, 2013 3:13 AM

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Answer 1

Delgadoh

Level 4

1,493 points

Aug 21, 2013 6:57 AM in response to Notatechy5

Hey Notatechy5,

Totally understand about being intimidated, but hopefully I can help. I would go through the following troubleshooting steps and see if that resolves the issue:

Verify that there is nothing plugged in to the headset jack, including headsets, headphones, or adapters.

While on the Home screen, adjust the volume buttons. If you see the icon below, indicating that headphones are attached, there may be debris or an object lodged in the headset jack:

Check the headset jack. If there is an object lodged in the headset jack that is not easily removed, have the iPhone serviced to remove object.

For Original iPhone: If there is light debris, such as lint, in the headset jack, try connecting a pair of headphones to the headset jack and then remove the headphones. Repeat this several times to remove the debris.

If you have installed a protective film on the display, either ensure that the receiver is not covered or remove the film completely.

Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris.

If you have paired with a Bluetooth headset that is nearby, either use the headset or turn Bluetooth off (choose Settings > General > Bluetooth).

Restart the iPhone.

If restarting the iPhone doesn't resolve the issue, try restoring the device.

If the issue persists, go to the Service Answer Center - iPhone for information on service.

via: iPhone: Can't hear through the receiver or speakers

http://support.apple.com/kb/TS1630

Regards,

Delgadoh

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