My iphone 5 can't use my old airport express

My new iphone 5 cannot use wi-fi at my house. It will not connect through my old airport express. Must i just replace the express with a newer device? I am totally new to use of the iphone.

Thanks.

iPhone 5, iOS 6.1.4

Posted on Aug 19, 2013 7:33 AM

Reply
2 replies

Aug 21, 2013 9:58 AM in response to 4011fern

Hi, 4011fern.


Sometimes a simple power cycle of the router can correct the issue that you are experiencing. However, the issue could be a little more complex. Wi-Fi routers need adjustments to settings periodically for optimized performance with the constant progression of wireless device technology. Below, I have included two articles. The first article will cover basic Wi-Fi troubleshooting regarding iOS device connection. The second article cover the recommended settings for current Wi-Fi access points.


iOS: Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/ts1398


iOS and OS X: Recommended settings for Wi-Fi routers and access points

http://support.apple.com/kb/ht4199


Also, I see you have an AirPort Express. Make sure to check for updates to the firmware.


About AirPort base station firmware updates

http://support.apple.com/kb/HT1218


Cheers,


Jason H

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My iphone 5 can't use my old airport express

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