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How do you prevent the computer from dropping the network every time it goes to sleep?

I have a problem with the network being kicked off when any Apple device is stopped and then restarted--even if it is just in sleep mode for a few minutes. My MacBook Pro and iPad do this all the time. My husband has the same problem with his iMac. We have checked the network and the internet service. We have no idea how to fix this. It did not do this until recently, so we think it must have something to do with an update to the software, but it drives us nuts! If anyone has information to fix this, we would really appreciate it!

Thanks!

MacBook Pro with Retina display, iOS 6.1.4, There is no problem with network.

Posted on Aug 19, 2013 8:45 AM

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1 reply

Aug 19, 2013 9:36 AM in response to Nana 2013

Try the basics first:

Change your router channel number. Most times this works & is all you have to do.


Disconnect & reconnect your modem. unplug it for about 10 seconds. Plug it back in. Do the same for Apple’s routers. Wait for everything to reboot.


System Preferences>Network

Click the Assist Me button.

In the next window that pops up, click the Diagnostic button & do the necessary.


Research Knowledge Base for network problems that pertain to the OS that is currently installed on your computer. See these basic networking KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide


http://support.apple.com/kb/HT4628
Wi-Fi: How to troubleshoot Wi-Fi connectivity


http://support.apple.com/kb/HT2712 Using network locations in Mac OS X


Manually provided DNS server addresses are higher priority than DHCP's


http://support.apple.com/kb/HT1714 Solutions for connecting to the Internet, setting up a small network, and troubleshooting


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What to do when you can't connect to the Internet


Also, run the Airport Utility app which is located inside the Utilities folder.


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If using a Linksys router, contact LinkSys Customer Support and/or post in their forums.


If using Apple's Airport, please re-post over in one of the AirPort Forums.















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How do you prevent the computer from dropping the network every time it goes to sleep?

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