You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Error -4 Airport Express

I cannot configure my airport express. Every time I try to connect to it, it displays the error -4


I am running windows 7 starter sp1


I have disabled my firewall and a/v, rebooted my computer, reinstalled airport utility, rebooted the router, restarted my wireless board and reset my router.

Airport Express-OTHER, Windows 7

Posted on Aug 19, 2013 1:33 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 19, 2013 2:00 PM

Disable Microsoft Security Essentials if you have it installed on the PC


Connect an Ethernet cable from your PC to the AirPort Express


Try opening AirPort Utility that way


If you are still having issues, click the File menu in the upper left corner of the screen and then click Configure Other


Enter 10.0.1.1 for the address


Enter public for the password


If still no luck, it's time to head for the Apple Store or Apple Servicer, or accept the fact that products from different manufacturers sometimes just do not work with each other no matter what you do.


If you have a friend with an iPhone or iPad, you will likely have the Express configured in a minute or two.

5 replies
Sort By: 
Question marked as Top-ranking reply

Aug 19, 2013 2:00 PM in response to blabdude

Disable Microsoft Security Essentials if you have it installed on the PC


Connect an Ethernet cable from your PC to the AirPort Express


Try opening AirPort Utility that way


If you are still having issues, click the File menu in the upper left corner of the screen and then click Configure Other


Enter 10.0.1.1 for the address


Enter public for the password


If still no luck, it's time to head for the Apple Store or Apple Servicer, or accept the fact that products from different manufacturers sometimes just do not work with each other no matter what you do.


If you have a friend with an iPhone or iPad, you will likely have the Express configured in a minute or two.

Reply

Error -4 Airport Express

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.