Apple care works in cyprus ?!

Does apple care works in cyprus ?! I have iPhone for almost 8 months now and my wifi button grey for 4 times they change my phone 4 times since I bought it i have no idea why that always happening with my phone !! So my warranty it gonna end in oct and I was wondering if apple care works in cyprus

iPhone 4S, iOS 6.1.4

Posted on Aug 19, 2013 1:07 PM

Reply
33 replies

Aug 29, 2014 11:53 AM in response to deggie

No he did not answer a year ago!

he answered on 20th of february 2014! Apple webpage is last updated on the 10th of February!

I just mentioned Varjak paw because he is soooooo ...., sure to what he says and everybody around knows nothing!


to Chris CA:


if you take a look again the link i have shared it clearly says obtaining IPHONE service! isn't that clear?


i am sharing the link again:


Obtaining iPhone Service in the European Economic Area (EEA) and Switzerland

Aug 19, 2013 1:21 PM in response to Elizabeth1989a

There is no support for the iPhone in Cyprus, the iPhone not having been released by Apple there, and the warranty on an iPhone, including AppleCare coverage, is valid only in the country in which the iPhone was sold, or in the case of an EU country in any other of the EU countries. You will need to take your iPhone back to an appropriate country, or send the iPhone to someone you know there who could get it serviced and then send it back to you.


Who was it that "changed" this iPhone four times?


Regards.

Aug 20, 2013 6:59 AM in response to varjak paw

The shop I bought it send it to greycom in cyprus that they say that are authorize for apple protract. Are you sure there not authorize shops for that in cyprus ?! If is that means my phone wasnt change but fixed for 4 times and gave it to me telling me that they change the phone ! It's. that sites

info@greycom.com.cy

service@greycom.com.cy

www.greycom.com.cy

Please check it up ! Because in oct my warranty it's over ! Thank u

Aug 20, 2013 7:11 AM in response to Elizabeth1989a

Greycom is not authorized to repair iPhones, and yes, I'm sure that there are no other authorized iPhone service providers in Cyprus. Apple provides authorized iPhone service only in countries where they have officially released the iPhone which they have not done in Cyprus. Just because someone is authorized to repair Macs or other Apple products doesn't mean that they're authorized to repair iPhones, and Greycom is not.


Sorry, but because you have had your iPhone serviced by an unauthorized shop, your warranty is now void and Apple will provide no further support, in or out of warranty, for it. You'll need to continue to try to work with Greycom on the problem or find some other unauthorized repair shop and see if they can do a better job.


Regards.

Aug 20, 2013 7:33 AM in response to Elizabeth1989a

What Greycom did in regards to servicing your iPhone we would have no way of knowing, though I very much doubt that they replaced the iPhone. You can look at the serial number of the iPhone and see. If it matches the original serial number, then it was not replaced.


In any case, you purchased an iPhone from an unauthorized source in a country where Apple has not released the iPhone at all, and had it serviced by an unauthorized repair shop, so Apple cannot help you. You have no "rights" except with the shop you purchased the iPhone from or with Greycom.


Again, the issue of an incorrect or incomplete repair is something you will need to take up with Greycom. There's nothing further any of us here can tell you.


Regards.

Jan 13, 2014 11:57 AM in response to varjak paw

Greycom is an autorized Retail and Service Shop.

A friend of mine dropped his 6 months old iphone 5 into the swimming pooland Greycom said they can replace it with 340 euros. To give brand new.



My MacBook Pro suffers from the Ghosting problem ( Retina Case ) and i bought apple care plan from Greece Apple store and Greycom will replace it as it covers under warranty any time i want.

I will not take it now because i need it every day but i will soon and before my apple plan ends.


i dont understand why you say they are not authorized



Check at the top of their web site : http://greycom.com.cy


I also know the Senior Technician that works there. I can ask additional info if you want.

Thank you

Jan 13, 2014 12:36 PM in response to softail

Cyta is not an authorized iPhone reseller, and they make no mention of the iPhone on their web site. If a Cyta store sold you an iPhone they brought in from another country, that's their choice, and it will be up to them to provide any necessary assistance. You will have no warranty nor other support from Apple since, again, they have not released the iPhone officially in Cyprus.


The App Store is Cyprus is there for owners of the iPad and iPod touch.

Feb 20, 2014 2:50 PM in response to Elizabeth1989a

Greycom is an AASP for ALL Apple products (you may find the company listed on the Apple Web Site).

The iPhone is not officially sold in Cyprus, but Greycom is authorized to provide service as a "cross-border" Service Provider. They honor all warranties except AppleCare + (not yet at least) and yes, they are allowed to open up the iPhone, test it and grant or reject under-warranty replacements. They cannot replace parts, this is something AppleStores do, neither they replace the device on the spot, as they do not stock (nor sell) any. You will have to wait for a (very fast) 2-3 business days to get your replcement.

I suggest all those who reply to cross their info before posting replies.

Feb 20, 2014 4:33 PM in response to Cyjazz

Cyjazz wrote:


Allow me to repeat myself: I suggest all those who reply to cross their info before posting replies.

I know best, I've been working there for almost 20 years...

Allow me to clarify. Bull. You're full of crap. There are NO authorized service providers for the iPhone in Cyprus. All you can do is ship it to someone in another country who IS an authorized service provider.

Feb 20, 2014 5:08 PM in response to carl wolf

You think wrong ! My phone was change 4 times as they say but 4 times i had the same problem every 3 months my wifi bottom and Bluetooth was grey up and didnt work! I bought that phone for 600 euros at the time and in 3 months in not that much use it happen this and then every 3 months same problem! Thats why i want the apple care! Because if that happens again means i pay other money for fixing!

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Apple care works in cyprus ?!

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