1 Reply Latest reply: Aug 22, 2013 7:00 AM by sterling r
bbjammin Level 1 Level 1 (0 points)

When I search for content on YouTube using my Apple t.v. the little spinner just spins and spins.  It worked a few days ago, and nothing has been changed on settings or anything else.  It is on wifi.

  • sterling r Community Specialists Community Specialists (6,325 points)

    Hello bbjammin,


    I would start by restarting the Apple TV with this process:



    If you have Apple TV software 5.0 or later installed, you can restart your Apple TV using the onscreen menu. To restart your Apple TV choose Settings > General > Restart.


    From: Apple TV (2nd and 3rd generation): How to restart your Apple TV






    I would also try disconnecting from the network, re joining it and trying again:


    Disconnect and rejoin your Wi-Fi network by selecting your network on the Apple TV and then choosing Forget Network. Rejoin your Wi-Fi network after it disconnects.

    From: Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections



    And lastly you can restore the Apple TV with iTunes to see if that resolves the issue:

    Apple TV (2nd and 3rd generation): Restoring your Apple TV



    Take care,