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iphone will not charge

my iphone 4s will no longer charge. I tried several of my chargers.where can i go to get it repaired?

iPhone 4S, iOS 6.1.3

Posted on Aug 19, 2013 8:50 PM

Reply
1 reply

Aug 22, 2013 12:08 PM in response to nicolamaraldo

Hello there, NicolaMaraldo.


The following Knowledge Base article has a few pointers in regards to troubleshooting your issue, if you'd like to look them over:


iPhone: Hardware troubleshooting

http://support.apple.com/kb/TS2802


Specifically:

Battery does not charge from the USB power adapter

Important: Only original iPhone can be charged from a FireWire-based power source. If iPhone is connected to a computer that's turned off or is in sleep or standby mode, the battery may drain.

  1. Verify that the outlet being used is working.
  2. Try another USB power adapter if available.
  3. If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
  4. Try another USB cable if available.
  5. Also refer to iPhone and iPod touch: Charging the battery.

If you would still like to contact an Apple Authorized Service Provider go to the following link and choose your country to locate one near you:


Apple - Find Locations - Country Selector

https://locate.apple.com/country


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro D.

iphone will not charge

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