HT203167: If you see an exclamation point next to your items in iTunes

Learn about If you see an exclamation point next to your items in iTunes
mattandbrit
Level 1 (0 points)

Q: Missing Purchases

I have quite a few songs that I purchased (over the course of a few years). I am able to play them in itunes but cannot locate them on my computer nor can I sync them to any device. Where are they?

iPod nano, Windows 7

Posted on Aug 19, 2013 9:54 PM

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mattandbrit

Q: Missing Purchases

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  • by King_Penguin,

    King_Penguin King_Penguin Aug 20, 2013 1:08 AM in response to mattandbrit
    Level 10 (135,649 points)
    iTunes
    Aug 20, 2013 1:08 AM in response to mattandbrit

    If you can play them in your iTunes library then they are still on your computer (and that should let you sync them to your iPod), and right-clicking a track should give an option to 'show in explorer' - does that not find them ? Or do they have an exclamation mark against them and you can't play them in your library ?

     

    If you can't play them and they aren't on your computer then if they are iTunes purchases then you might be able to re-download them (music can't be re-downloaded in all countries) via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes. If they show there then they probably have 'downloaded' against them instead of the cloud symbol for re-downloading, in which case deleting one of the missing entries from yoru library (where you click on it to play it) should change its icon to a cloud syb