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Smart mailboxes - Filter resetting

One of my conditions keeps resetting.

I want:

  • Unread emails
  • Emails that are not in the mailbox folder CC


I select the folder CC and press OK. But when I check the conditions again the folder CC has not been saved and the value is set back to default (no folder).


What to do? It is an exchange account btw.


Cheers,

Anders


User uploaded file

MacBook Pro (Retina, Mid 2012), OS X Mountain Lion (10.8.4)

Posted on Aug 20, 2013 2:26 AM

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11 replies

Aug 20, 2013 10:36 PM in response to andersF

I can't reproduce the problem, but I don't have an Exchange account. I think you may have found a bug. To confirm, do as follows.


Please read this whole message before doing anything.

This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

Test while logged in as Guest. Same problem?

After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

Aug 21, 2013 1:30 AM in response to Linc Davis

When I login to the guest account and set up my exchange server and create a smart mailbox I get the same result. The criterion "Emails that are not in the mailbox folder CC" keeps resetting the folder CC to default (no folder).


Addition: When I added my gmail to Mail and created a smart mailbox with the same criterion then the (gmail) folder was saved.


Message was edited by: andersF

Smart mailboxes - Filter resetting

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