I forgot my password for my iPhone 5

The only way to remove the passcode is to take it to your local Apple Store. To verify it's your phone, take the invoice with you.

If you have a recent backup before you put the passcode on, you can restore to that backup.

If you don't, you have to restore as new which will wipe off all your data.

Forgot or Wrong Passcode

http://support.apple.com/kb/HT1212

If you forgot (or don't know) your passcode, restore the device from backup on the last computer it was synced with when the passcode was turned on... this will remove the passcode. If you do not have access to the last computer it was synced with, you will have to force it into recovery mode & restore as a new device.

See this for more info... http://support.apple.com/kb/HT1212

I've tried this and it doesn't fix the problem - any other advice. I haven't even used a passcode in the past and after updating last night I'm being asked for one!

Luxoragatha wrote:

I've tried this and it doesn't fix the problem -

See your other Post...

https://discussions.apple.com/thread/5515870?answerId=23633337022#23633337022

You wonderful person! All is well - the phone has been erased but I can live with that. 🙂 Thanks so much xx