3 Replies Latest reply: Aug 20, 2013 9:31 PM by mende1
Karl Schackne Level 1 Level 1

I've installed Windows 7 Enterprise 64-bit on a brand new MacBook Air, and when the screen to create a user name appears, the keyboard and touchpad don't work. I've tried re-installing Windows, but still have the same problem. Any help is appreciated.

MacBook Air, OS X Mountain Lion (10.8.4)
Solved by mende1 on Aug 20, 2013 11:25 AM Solved

It's known that installing Windows from an external DVD drive on a Mid 2013 MacBook Air causes that the keyboard doesn't work after finishing the installation. The fix is to install Windows by using a USB drive. See > http://support.apple.com/kb/TS4599