HT203421: Troubleshooting the Mac App Store
Learn about Troubleshooting the Mac App StoreQ: I bought a refurbish MacBook Pro. iPhoto, and GarageBand did not come with it. Do I need to buy them due to the Mac being a refurb ... I bought a refurbish MacBook Pro. iPhoto, and GarageBand did not come with it. Do I need to buy them due to the Mac being a refurbished? more
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Helpful answers
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Aug 20, 2013 12:30 PM in response to hcortez3by Dah•veed,Did you buy it from Apple or another vender? If Apple ask about it, refurbished are supposed to come the same as new. If 3rd party, inquired as to how it was refurbished as it may still be registered to a previous owner.
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Aug 20, 2013 12:48 PM in response to Dah•veedby hcortez3,I bought it from Best Buy. When I went back and asked them they said I would have to ask Apple.
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Aug 20, 2013 12:52 PM in response to hcortez3by Dah•veed,★HelpfulSo are they saying that they are selling Apple's refurbished Macs? If so call Apple Care and request to know that the Mac has been released from any previous owners Apple ID. If it is no longer associated with anyone else's Apple ID use OS X Recovery to install the iLife apps. When they are installed immediately open the Mac App Store, log into your account (Store menu), go to the Purchases pane and accept these apps into your account.
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