5 Replies Latest reply: Aug 20, 2013 4:45 PM by elainefromco
elainefromco Level 1 Level 1

I have ac OS X version 10.6.8 Snow Leopard.  I bought the upgrade to Mountain Lion and started the download 2 hours ago.  It is still downloading.  What should I do?  Is this typical? 


iMac, Mac OS X (10.6.8)
Solved by Joe Bailey on Aug 20, 2013 3:28 PM Solved
elainefromco wrote: I don't know how to determine how fast it is.   There are several internet sites you can access to test both your upload and download speeds. Among them are: Speedtest.netSpeakeasy.netWhatIsMyIP.ccom Be aware that there can and likely will be wide variations in the tested speed depending on the location of the server running your test, time of day, etc. The results should be taken with a grain of salt and treat variations of less than 10% as inconsequential.
Reply by Joe Bailey on Aug 20, 2013 2:58 PM Helpful
There are too many variables to say what is typical. Among other things the download time is a function of the load on Apple's servers and your internet connection speed. Some ISPs intentionally "throttle" or slow down large downloads to reduce their impact on the ISP's systems, especially during peak usage times. Suffice it to say at 4.4 GB the installer is a substantial download.
Reply by babowa on Aug 20, 2013 3:39 PM Helpful
Large downloads like this are best done without any dropped signals, etc. using a wired connection (ethernet cable to your modem) rather than relying on a cellular signal. In any case, even with a wired connection, it can take more than 2 hours; wireless much, much longer. Try not to use the computer until the download is finished - you are using some of the bandwidth available making the download even slower.

All replies

  • Csound1 Level 8 Level 8
    expertise.desktops
    Desktops

    It's a very large file, how fast is your internet connection?

  • Joe Bailey Level 6 Level 6

    There are too many variables to say what is typical. Among other things the download time is a function of the load on Apple's servers and your internet connection speed. Some ISPs intentionally "throttle" or slow down large downloads to reduce their impact on the ISP's systems, especially during peak usage times. Suffice it to say at 4.4 GB the installer is a substantial download.

  • elainefromco Level 1 Level 1

    I have the Verizon Wireless 4G hotspot for my Internet access.  I don't know how to determine how fast it is.  I've never had a problem before but haven't tried to download something like this.

  • Csound1 Level 8 Level 8
    expertise.desktops
    Desktops

    elainefromco wrote:

     

    I have the Verizon Wireless 4G hotspot for my Internet access.  I don't know how to determine how fast it is.  I've never had a problem before but haven't tried to download something like this.

     

    You're using a cellular link, oh dear, possiby as long as 6 hours or more, be very patient.

  • Joe Bailey Level 6 Level 6

    elainefromco wrote:

     

    I don't know how to determine how fast it is. 

     

    There are several internet sites you can access to test both your upload and download speeds. Among them are:

     

    Speedtest.net

    Speakeasy.net

    WhatIsMyIP.ccom

     

    Be aware that there can and likely will be wide variations in the tested speed depending on the location of the server running your test, time of day, etc. The results should be taken with a grain of salt and treat variations of less than 10% as inconsequential.

  • babowa Level 7 Level 7
    expertise.ipad
    iPad

    Large downloads like this are best done without any dropped signals, etc. using a wired connection (ethernet cable to your modem) rather than relying on a cellular signal. In any case, even with a wired connection, it can take more than 2 hours; wireless much, much longer.

     

    Try not to use the computer until the download is finished - you are using some of the bandwidth available making the download even slower.

  • elainefromco Level 1 Level 1

    I stopped the download and will take computer to friend with cable connection.  Thanks!