Callumfrombc
Level 1 (0 points)

Q: My pre-ordered album has been released today and I can't get it, My pre-ordered album has been released today and I can't get it

I pre ordered an album on iTunes and it got released today and I can't get it!! How do I get it?

iPad 2, iOS 6.1.3

Posted on Aug 20, 2013 2:58 PM

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Callumfrombc

Q: My pre-ordered album has been released today and I can't get it, My pre-ordered album has been released today and I can't get it

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  • by griff w,

    griff w griff w Aug 22, 2013 9:22 AM in response to Callumfrombc
    Level 4 (3,496 points)
    Aug 22, 2013 9:22 AM in response to Callumfrombc

    HI there,

     

    You may find the article below helpful.

     

    iTunes Store: About Pre-orders

    http://support.apple.com/kb/HT5714

     

    Downloading a pre-ordered item

    When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.

    If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.

    -Griff W.