10 Replies Latest reply: Aug 21, 2013 5:35 PM by Frank Caggiano
shiggy1234 Level 1 Level 1

I am using Aperture 3 and I am exporting pictures to desktop and they start at 16 MB and when exported as JPEG Original size (or any other file type with varied smaller results) it is down to 240 kb. I checked the export settings and everything is correct. The image quality maxed out, 72 DPI, Size to : Original Size, Wtermark off.

 

Help please, I have a 2 weddings that I need to export ASAP.

 

 

Thank you,

 

Sean

Reply by léonie on Aug 21, 2013 12:37 AM Helpful

Have you tried to find out, if the problem only occurs when working from your current user account? Tr yto export jpegs - original size, while logged in from a different user accouns, for example the guest account. Does that work?

 

If yes, then it might help to remove the user preferences and, if necessary, the presets as described in the Aperture 3: Troubleshooting Basics, see the paragraphs: "Delete the user preferences" and "Move the user created presets, keyword lists, and so on..."

 

-- Léonie

Reply by phosgraphis on Aug 21, 2013 7:42 AM Helpful

In the Info panel, what is the value for each of the fields "Pixel Size" and "Original Pixel Size"? And what field are you getting the value 16MB from? And what do you mean by "If I use the TIFF setting it performs as it should"?

All replies

  • Frank Caggiano Level 7 Level 7

    How are you exporting ? Are you dragging the image out?

  • shiggy1234 Level 1 Level 1

    No, I am exporting the image properly. If I use the TIFF setting it performs as it should but every other setting is in the kbs.

  • Kirby Krieger Level 6 Level 6

    Have you confirmed that the actual settings match the descriptive names?

  • shiggy1234 Level 1 Level 1

    I have. The original post was the confirmed settings.

  • léonie Level 10 Level 10
    expertise.photosformac
    Photos for Mac

    Have you tried to find out, if the problem only occurs when working from your current user account? Tr yto export jpegs - original size, while logged in from a different user accouns, for example the guest account. Does that work?

     

    If yes, then it might help to remove the user preferences and, if necessary, the presets as described in the Aperture 3: Troubleshooting Basics, see the paragraphs: "Delete the user preferences" and "Move the user created presets, keyword lists, and so on..."

     

    -- Léonie

  • phosgraphis Level 2 Level 2

    In the Info panel, what is the value for each of the fields "Pixel Size" and "Original Pixel Size"? And what field are you getting the value 16MB from? And what do you mean by "If I use the TIFF setting it performs as it should"?

  • shiggy1234 Level 1 Level 1

    If I export using the TIFF setting 16 bit and 8 bit, then my file sizes are accurate to the original photo or half of it at 8 bit.

     

    original unedited photo File size 23.7 MB, pixel size and original pixel size are both: 4256 × 2832 (12.1 MP).

     

     

    well, I was trying to get you the final minimal numbers and it seems to now be working.

     

    It has been causing my computer to crash repeatedly, each time asking to repair the library inconsistances. This was the first time I declined it and now it seems to work properly?

  • Frank Caggiano Level 7 Level 7

    It has been causing my computer to crash repeatedly, each time asking to repair the library inconsistances. This was the first time I declined it and now it seems to work properly?

    You're going to haave to clarify this. What it is causing the computer to crash (and do you really mean Aperture is crashing?)

     

    Then are you saying when you didnt; repair the library it worked?

  • shiggy1234 Level 1 Level 1

    Aperture. When using the program, the whole computer suddenly shuts down. It's been getting more frequent during the solution of this issue. Each time it prompts me to rebuild the database. I just hit cancel this time.

  • Frank Caggiano Level 7 Level 7

    So the computer is crashing when you try to export from Aperture? That is different, usually only the app will crash.

     

    Post the crash report and we might get some idea of what is going on.

     

    You should also try Léonies suggestion to create a new user, log in as that user, and run Aperture. You'll have to import a few images into the new library then try the export. This will at least tell you if this is a system wide problem or something in your environment.

     

     

    regards