Ipod touch unresponsive to touch. Powers off with sleep and home, and pwers back up but still unresponsive to touch. Please help.

I need help with Ipod touch, Screen unresponsive, will only power down with sleep and home button pushed. When powered back on screen in still unresponsive. If any one can help, I would appreciate it.

iPod touch, Windows 8

Posted on Aug 20, 2013 7:43 PM

Reply
1 reply

Aug 21, 2013 5:40 AM in response to CatElectric

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

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Ipod touch unresponsive to touch. Powers off with sleep and home, and pwers back up but still unresponsive to touch. Please help.

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