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User profile for user: massy09
massy09 Author
User level: Level 1
0 points

Why can't I browse the app store by category?

Every time I click on category, the page stays white. Anyone having a similar issue

Windows 7

Posted on Aug 20, 2013 5:51 PM

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1 reply
User profile for user: matt00
matt00
User level: Level 5
4,041 points

Aug 23, 2013 6:35 AM in response to massy09

Hey massy09,



Thanks for the question. I understand you are experiencing performance issues with the iTunes Store on Windows. The following article relates to the symptoms you described, and may potentially lead to a resolution:


Apple software on Windows: May see performance issues and blank iTunes Store

http://support.apple.com/kb/TS4123


Additionally, the following resource may provide further help:


iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/TS3297



Thanks,


Matt M.

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Why can't I browse the app store by category?

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