I need to reinstall Aperture 3 but the DVD says "Upgrade from Aperture 1.0 or later." If I trash my current copy as instructed, will the DVD Upgrade work (since it has nothing to upgrade?) Will my Aperture Library be affected?

Question

Level 1

8 points

I need to reinstall Aperture 3 but the DVD says "Upgrade from Aperture 1.0 or later." If I trash my current copy as instructed, will the DVD Upgrade work (since it has nothing to upgrade?) Will my Aperture Library be affected?

Aperture apparently got corrupted when I uploaded a video to Facebook. After that, everytime I try to make an adjustment to any image in the project, the app crashes or the image goes black. I restored my Aperture Library from a Time Machine backup taken before the video was downloaded, but the problem still persists. I want to reinstall Aperture but the DVD I have says it's an upgrade from Aperture 1 and if I drag Aperture to the trash (as per the instructions), there's nothing to upgrade, so will it still work as long as I have the serial number? Also, will my Aperture Library be affected by the reinstall?

(I'm running Aperture 3.2.4 on a MacPro OSX 10.6.8)

Thanks for any advice.

Mac Pro, Mac OS X (10.6.8)

Posted on Aug 20, 2013 6:48 PM

Reply

Answer 1

Best reply

Frank Caggiano

Level 7

25,969 points

Aug 20, 2013 7:09 PM in response to Ellen E.

Are you sure the DVD is an Aperture 3 DVD. I ask because it is surprising to me that it is an upgrade from 1, I would have thought it would have been an upgrade from 2.

Anyway as long as the DVD is a 3 version you can remove the current Aperture app and install off the DVD. It will have the complete Aperture 3 version on it. You do not need to have the older version.

However and this is important you will need all the serial numbers from the previous versions. So if you went from 1 to 2 to 3 you will need all three serial numbers. If you went from 2 to 3 (or I suppose 1 to 3) you will need those two serial numbers.

Make sure you have them al before doing anything.

However to be honest I don;t think a reinstall of the application is going to help in this situation. It is rare that some operation like uploading a video would cause the app to become corrupted unless somthing else happened at the same time.

Before doing the reinstall I would try the following:

First make a new empty library, import a few images and try doing what causes the app to crash.

If it still crashes make a new user, log in as that user and run Aperture. As a new user you should ge t a new empty library, if not make one and try the import test.

Post back the results.

regards

Reply

Answer 2

Ellen E. Author

Level 1

8 points

Aug 20, 2013 7:45 PM in response to Frank Caggiano

Thanks for your response, Frank. I've stopped working on this for tonight but I think the experiments you suggest won't reveal anything because it appears the problem is only in the project that the video was downloaded into. I haven't done exhaustive testing, but the few images from other projects I tried worked ok. So I'm pretty sure a new library or a new user wouldn't have the same trouble since it would be a different project.

I will have to do some digging to find the earlier serial number(s), thanks for the heads up.

Do you have an answer for the second question I asked, i.e. will the reinstall of Aperture 3 work with my current Aperture library in place or will I have to restore that (again) from Time Machine?

Thanks again.

Reply

Answer 3

Aug 20, 2013 8:30 PM in response to Ellen E.

If the problem is in one project in the library then reinstalling Aperture is very unlikely to fix tour problem.

However reinstalling the app will not affect the libraries.

Good luck

Reply

Answer 4

Ellen E. Author

Level 1

8 points

Aug 22, 2013 12:44 PM in response to Frank Caggiano

Final (I hope) update to this problem. I tried Repair Permissions, Repair Database, Rebuild Database, backing up to an earlier copy, reinstalling the app. None of that worked. Finally deleting the plist did resolve the problem. I had help from Apple Care.

Thanks again for your help, Frank.

Reply

Answer 5

Ellen E. Author

Level 1

8 points

Aug 24, 2013 4:35 PM in response to Ellen E.

Wasn't the final solution after all. I just found out why deleting the plist worked. I was getting my working environment back to normal after deleting the plist and found that new versions were no longer being created when adjustments were made. So I found the preference to Create New Versions When Making Adjustments and re-ticked it. And wham-o! My problem was back. Aperture crashed as soon as I tried to make an adjustment. So I brought it back up, un-ticked the preference and the problem was gone. Why did this problem suddenly appear? I see other people have reported this problem. Was it fixed in subsequent versions of Aperture? Unfortunately I can't upgrade to the newest version (at least Software Update doesn't find any updates available) presumably because my Mac is too old to run the newest OS. At least I've found a workaround.

Reply

Answer 6

Aug 24, 2013 4:44 PM in response to Ellen E.

Sorry to hear the problem is back.

I would suggest you try the steps I laid out in my first post:

First make a new empty library, import a few images and try doing what causes the app to crash.

If it still crashes make a new user, log in as that user and run Aperture. As a new user you should ge t a new empty library, if not make one and try the import test.

Post back the results.

This will at least tell you if the problem is in your environment or if it is system wide.

regards

Reply

Answer 7

Ellen E. Author

Level 1

8 points

Aug 25, 2013 11:05 AM in response to Frank Caggiano

OK, I made a new empty library, imported some images, ticked "Create New Versions When Making Adjustments", made some adjustments, no problem. I reopened my real library, went to the project that causes trouble, made an adjustment and Aperture crashed.

I created a new user account, imported some images, ticked the box, made some adjustments, no problem.

It only happens in one project. The project is apparently corrupt. However, if I don't create new versions when I make adjustments, everything's fine. I CAN manually create a new version and adjust that, but if the default is for Aperture to create the new version automatically, down she comes.

Ellen

Reply