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Emoji crashes iPhone apps

10454 Views 16 Replies Latest reply: Feb 15, 2014 3:00 PM by hethomas40 RSS
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TomQH Level 1 Level 1 (0 points)
Currently Being Moderated
Aug 21, 2013 3:06 AM

Hi, I have been using emojis succesfully for years.  Recently, all of a sudden, typing an emoji will crash any application that I use (texts, notes, even the app search).  Any ideas? thanks.  I have tried to close the app (wiggly minus), do a hard restart (home and off button), delete emoji keyboard and select again, with no success.

iPhone 4S, iOS 6.1.3
  • ckuan Level 6 Level 6 (19,860 points)
    Currently Being Moderated
    Aug 21, 2013 3:38 PM (in response to TomQH)

    TomQH wrote:

     

    Just did a phone restore from iTunes, choosing 'new phone' - the problem disappeared.  I then did a restore from backup, and the problem returns.  So it must be something wrong with my backup version?

    Yes, your backup has the corrrupted data. So restore from that backup brought back the problem.

  • TJBUSMC1973 Level 5 Level 5 (4,675 points)
    Currently Being Moderated
    Aug 21, 2013 3:39 PM (in response to TomQH)

    Try deleting the Emoji App, then reinstalling it.

    And how did you still have Emoji on the keyboard if you restored it as 'new'?

  • TJBUSMC1973 Level 5 Level 5 (4,675 points)
    Currently Being Moderated
    Aug 21, 2013 4:02 PM (in response to TomQH)

    I don't believe there's a way to restore from an older backup, at least one that is Apple supported.  There may be a third-party procedure, but I dont' see anything in the Apple support docs or on this forum.

     

    You might have to manually re-download your apps & purchases...

  • mzdfc3s350z Level 1 Level 1 (5 points)
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    Sep 23, 2013 4:21 PM (in response to TJBUSMC1973)

    dont ask me why this worked all of the sudden. but all my apps started crashing within 24 hours installing 7 on my 4s. narrowed it down speciffically to the emoji function. tried several wipes and re-installs, but like stated above, its just re-installing the previous problem.....tonight i went into the keyboards section, deleted the emoji keyboard; then i selected bold text....which requires a phone reboot. for some reason, i have no app crashes, turned emoji back on and eberything "seems" to work so far??? weird I know but all my previous problems are gone?

  • atpetridis Level 1 Level 1 (0 points)
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    Oct 2, 2013 6:54 AM (in response to TomQH)

    I have the same exact problem, but the solution for mzdfc3s350z ^^^ didn't work for me

  • Sl4ck3r Level 1 Level 1 (0 points)
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    Nov 7, 2013 7:12 PM (in response to TomQH)

    I found a fix, worked for me.  Go to reset and reset your dictionary to factory default setting. I did and the problem went away.

  • BobSagget Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 8, 2013 2:31 PM (in response to Sl4ck3r)

    ATTENTION:

     

    I have had the same problem with my new iphone 5s...

    Sl4ck3r ' s fix WORKED for me.

     

    Go to settings > General > reset > CLICK "Reset Keyboard Dictionary"

     

    It was very frustrating. and It's finally fixed! pass this on if it works for you!

  • mr.carl.lee Level 1 Level 1 (0 points)
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    Nov 14, 2013 2:13 PM (in response to Sl4ck3r)

    I'm also going to stand by this fix. Though your findings are true.

     

    Yes, there was a problem within your backup and "Restoring from Backup" will continue to bring it back--but there are little-to-no reasons why you can't "Restore from Backup" if troubleshooting and repairing are done correctly.

     

    I find most people will quickly jump to "Setup as New," and that should be nearly the last option.

  • RedRaider4ever Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 9, 2013 7:08 AM (in response to BobSagget)

    This Totally worked for me. This is the fix!! 

     

    Go to settings > General > reset > CLICK "Reset Keyboard Dictionary"

     

     

    Thanks for the info.  I was so frustrated.

  • Debs5763 Level 1 Level 1 (0 points)
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    Jan 4, 2014 7:29 AM (in response to RedRaider4ever)

    Thank you the dictionary reset worked for me, working as it did before!

  • gerard143 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 5, 2014 5:32 PM (in response to TomQH)

    Owh man so sick.  Reset dictionary worked for me!

    Been months with no emoji.  Sweettt

  • egyptiandonia Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 20, 2014 10:30 PM (in response to BobSagget)

    thank u @ Bobsagget!!!! worked!!!!!

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