You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

When using airplay from mac to apple tv it lags/freezes, but works fine with iPhone

Ive recently bought a apple tv 3rd generation. Everything seems to be working fine with airplay from my iphone to apple tv, but when I try and use airplay from my mac book pro, it is extremely slow, and if I try and stream a movie or something its that terrible it is unwatchable and usually freezes then stops. How can I resolve this problem? is this a problem with the apple tv?

Posted on Aug 21, 2013 4:55 AM

Reply
208 replies

Dec 7, 2014 8:05 PM in response to Paul Howard4

I fully agree with Paul. I have the exact same issue.

Here is my analysis and test results:


Tested with following to find the root cause...


Test1:

1. Changed my router to Asus ac router (RT-87U) and getting excellent bandwidth. (50MBPS with ATT Uverse)

2. Connected Apple TV to 5GHZ channel from router.

3. Connected MacBook Pro (OSX Mavericks) to same channel on the router.

4. Switched Macbook Pro to Apple TV (Airplay display with Mirroring).

Result:

Observed lag during video streaming. Audio seems to be Ok though found few instances where there were breaks in audio signal.


Test2:

1. Connected iPhone 6 plus to again same channel on the router (5GHZ)

2. Switched streaming from iPhone to Apple TV

Result:

No logs observed and both Audio and Video streaming seems to be working OK.


Test3:

1. Switched to Macbook Pro (OSX Yosemite) and connected to Apple TV

2. Streaming video and audio test.

Result:

The video almost freezes for few mins and result is worst. Apple TV is unusable for video streaming with OSX Yosemite / Macbook pro.


notes:

1. Tested Netflix and Youtube directly from Apple TV and is working fine without any issues in HD mode.

2. Tested tv channels (ABC news) from Apple TV and no issues found using my network.


My Conclusion:

Apple TV / iPhone seems to be working fine.

Apple TV/Macbook pro doesn't work well with Video Streaming. (Periodic Lags in video signal)

The problem is not due to any issues with router or network but is clearly with streaming protocol between MacBook and Apple TV.

Clearly Apple needs to resolve this.

Hope this helps.

Dec 11, 2014 5:50 PM in response to krissoundz

Apple, more than a year has passed and you have yet to offer a solution to this issue.


You are letting down your loyal customers by not resolving this problem.


What use is Apple TV to us if we cannot airplay from our Laptops? Think about it, Apple. Do not force us to find an alternative to Apple TV...


Please fix this problem now - we should not have to go out of our ways to figure it out for you. You need to deliver a working device in all fronts. That's why we pay premium prices - so they "just work."


This is ridiculous!


(Yes, I read the whole thread and all the possible solutions - there like 10 different solutions - not all work for everybody. Apple needs to just make it work for us - period!

Dec 11, 2014 10:04 PM in response to krissoundz

After a lot of reading and researching, I found a solution that worked for me. I had read that one could connect the PowerBook (laptop) to the Apple TV via an Ethernet cable, so I did.


Here is what you need to know:


It will work, but there is no DHCP server dishing out an IP address. So you have to configure the Apple TV IP manually:

With the Ethernet Cable connected from your computer to the ATV - Go to Apple TV Settings -- Network -- Manual: IP needs to be 192.168.000.001.

The Netmask needs to be 255.255.255.000 --- the rest just click done.. until you are out.

Also configure your computer IP address by going to System Preferences -- Network -- Click on Ethernet -- Configure IP Manually to 192.168.0.2 and the Netmask to 255.255.255.000 --- No DNS or router address is required.


You may leave the wireless ON - no need to shut it down.


Your airplay should stream perfectly now....


Once again, I hope Apple fixes this, but in the mean time... This works!


ZippingLou

Dec 13, 2014 12:24 PM in response to krissoundz

Hi there,


After struggling for some time myself with the same issue I have managed to solve this problem. Firstly start by ensuring you are not mirroring from your Mac to the Apple TV. Then turn off your Bluetooth on your Mac. This should solve the issue (at least in great part). Once done you can reconnect to your Apple TV via AirPlay and begin streaming. If you are still having streaming issues try extending your desktop display rather than mirroring it and then obviously drag the screen you desire onto the TV display. This should solve your problem entirely!


Hope I helped :-)


Rich

Dec 31, 2014 3:07 AM in response to krissoundz

I have the same problem.

Recently bought an ATV 3 because I got bored with all the wire connecting with my macbook, then discovered it doesn't even support AirPlay. So, I went out and got myself a new Macbook Pro Retina because there were too many compatibility issues with other apple products and my 2008 Macbook (even after upgrading to Snow Leopard).


I am just amazed at how iPhone 5 does better when in AirPlay mode than the Retina which is much more powerful.


I am really ****** off at Apple at the moment, I literally spent more than half of my paycheck for this.

Jan 4, 2015 11:44 PM in response to krissoundz

Just went throughout this whole thread.


Same problem here, 2014 2.8ghz i7 Macbook Pro Retina 16GB Ram running 10.9.5 Mavericks,


Iphone 5s streams video perfect via Airplay to Apple TV 3rd Gen with no video lag,

try same on Macbook Pro in Extended Display mode and video frames stutter and lags


Also when I first open Airplay and choose Extended Desktop mode it often crashes and restarts my rMBP!


Might return Apple TV since its two weeks old.


I have an older router from ATT Uverse - 2 Wire 3600 HGV that operate in G mode but if video works fine on the iPhone 5s why not on rMBP?


I see some people suggest using Beamer but I like to stream Daily Show etc, so can't drag and drop flash videos.


J

Jan 8, 2015 10:34 AM in response to krissoundz

Thought I would update that I solved my issue with lagging video on rMBP,


After Apple agent recommend reinstalling Mavericks, there was unfortunately no change with lagging video output,

she then recommend a complete system wipe and reinstalling Mavericks fresh from reformatted drive,

this was not an option with my work commitments and having to reauthorize numerous software license nightmare....


So last effort was to call ATT Uverse and request an upgrade on my old router (2 Wire Gateway 3600 HGV) which just operated in G band.


They agreed since it was 4 years old and installed a Motorola NVG589 which works in the N band,


Bingo!!!

Lagging video gone from rMBP, Airplay working perfectly now,

I guess since the local network speeds have been considerably improved with this new router -

I only have the Elite package which gives me download speeds of 7MB

May bump that for better quality Netflix but am happy its all working now.

Hope this helps someone.

Jan 9, 2015 7:51 PM in response to jjmoondog

I also have the same problem, I CAN play anything on my iPhone, iPad and ALSO my iMac which is running 10.8.5 BUT I cannot stream through my Macbook Pro Retina running 10.10.1 !


I have 2 ATV's one that is about 3 years old and the other only about 2 months and they are both the same, from this I would assume it is a Yosemite issue has anyone found a solution to this yet ?

When using airplay from mac to apple tv it lags/freezes, but works fine with iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.