my cc was charged 9.42 and 1.40 for the same purchased - I requested charle wiison's CD - the enitre CD and charged for one song and the entire CD
Charlie Wilson was charged for one song and the entire CD
iPad 2
will I be refunded the 1.40?
2 replies
Possibly not unless you contact iTunes Support (we are fellow users here on these forums).
Do they show as separate purchases on your purchase history on your computer's iTunes : log into your account via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases. If there is a separate entry for the song then use the 'Report a Problem' link on it and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Or you can try contacting iTunes support via this page (sometimes the 'report a problem' link doesn't work) : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
my cc was charged 9.42 and 1.40 for the same purchased - I requested charle wiison's CD - the enitre CD and charged for one song and the entire CD