HT201318: iCloud storage upgrades and downgrades
Learn about iCloud storage upgrades and downgrades
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All replies
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Helpful answers
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Aug 21, 2013 7:02 AM in response to Docg007by mende1,Welcome to Apple Support Communities
You need an iPhone, iPad, iPod touch, Mac or PC to downgrade the iCloud storage. The only thing you can do is to contact with iCloud support and tell them to downgrade your iCloud storage > http://www.apple.com/support/icloud/contact
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Aug 21, 2013 8:04 AM in response to mende1by Roger Wilmut1,If you can get to an Apple Store they may be willing to sign into your iCloud account on a Mac and downgrade the storage for you.
Of course it's very unsatisfactory that you can't do this from the iCloud website, but under most circumstances it's not a problem.